X1 Eye Controls - Disability Design on a Massive Scale

According to the CDC, roughly one in four U.S. adults live with some form of disability. This number reflects a need for disability accommodation and inclusion during the development of popular products.  Within the last year, Xfinity Comcast launched a new feature that massively benefits people with disabilities. It is called X1 Eye Control, an eye contact that allows viewers to change the channel, set recordings, and search content. It can also be controlled with the use of voice activated commands. 

What is X1 Eye Control?

X1 Eye Control uses a web page remote control that works with previously produced “eye gaze” software. X1 Eye Control  is free and is compatible with web page remote controls, as well as Sip-and-Puff switches (Assistive technology used to send signals to a device using air pressure). Eye Control software usually works with a system of external cameras that attach to your computer, table or tv. The cameras then use surrounding light sources  to illuminate the eyes of the user. This causes highly visible reflections to be monitored. One of the other additional cameras in use captures the images of the eye and their reflections.  

Aside from its ability to control the television, the X1 Eye Control can be used for the traditional TV channels and on-demand media, as well as apps like Netflix, Pandora, and YouTube. Additionally, X1 can connect to Xfinity Home services. These platforms can now control smart locks, thermostats, interior and exterior lights installed into their home. This technology makes essential functions now highly accessible to so many more customers. It can quite literally help improve their safety and quality of life.

Technological developments like X1 Eye Control l are crucial in all aspects of design. Similar systems are designed for disabled communities to help these individuals live more independent and fulfilling lives. Technology like this can help eradicate pre-existing notions or stereotypes about life being “harder” for these individuals. It is a perfect example of how design can lead to personal liberation. Contrarily, it also demonstrates the need to bring widespread practice to inclusive design. It is promising, but there is much work to be done elsewhere. 

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Chase Keller

Chase Keller is a second-year EMDD graduate student. His research interests include usability testing and design.

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